My mother had a BG HomeCare. The boiler was ancient they were out regularly although not that quick even though she was down as a ? can't think of the word something like at risk because she is in her 70s. The last man out just said "look they may refuse to allowe you to reinsure with the Homecare plan in future, can you get your son (who lived with her)to stand on a chair and press the button on the top, that will restart the boiler". They must have been out a dozen times, played round with the boiler and then just pressed the button on the top. That's all that ever needed doing. A bit dozy in my opinion.
PS never condemned the boiler as far as I know.
PS never condemned the boiler as far as I know.