Today’s trip - spoiled by the Gas Board...

[PK99]

We had impeccable service from BG last week. Fault reported on line on Sunday and appointment booked for the Monday. Their system said service visit was due soon, so the guy did both repair and service at Monday lunchtime.

 

[ufkacbln]

He already had the day off (he'd been planning to go cycling). Therefore no day's leave and no loss of earnings.

.... or as simple as replacing the day's cycling, which would mean replacing the day off?

However the situation is looked at, to manage to achieve the same personal benefit from the day it will need to be replaced at the cost of a day's leave

 

[hondated]

Once had one of lifes most thankless jobs booking appointments for British Gas Central Heating Reps. Amazing even though Reps and I knew the quotes were over priced in comparison to other companies just how many systems and boilers we sold. BG had a bigger profile and better reputation then. One of our Reps did have some integrity though as having been a technician he would call on a customer to give a quote and rather than sell anything he would analyse any problem they had and book an engineer for them. Sadly it cost him his job in the end.

 

[twentysix by twentyfive]

I have a British Gas service contract

This was your error