A few weeks ago I tried to book a return from London to Cornwall.
It's a regular trip and although you never get quoted the same price twice I know the range.
I tried on line, but it kept coming up with silly figures
So I eventually phoned up and spoke to a nice lad in a Scottish call centre who confirmed that the cost was indeed £280, which is slightly more than a pound a mile.
I advised him that at that price I could get a better deal from a black taxi cab.
We ended up driving down, and bought back 3 additional people who had also been put off by the cost of the rail fair.
My Sister being a student and having a bit more time also got told the same cost, she then turned up at Waterloo Station and booked a series of tickets from London to Reading to Bristol to Exeter to Plymouth to Bodmin and got the lot for £28! It was the same train all the way, and the one we would have been on.
The reason for the cost hike was that tickets are allocated in quotas, some for on line sale, some for station sale some for phone call sale. By booking individual tickets she got around the quota allocations.