I am meticulous about shredding every bit of personal info that I throw away. I always cover the keypad with my hand when keying in my credit card details . I do buy things online with my credit card like most people and I use it to pay for petrol and top up my fone card etc .
So i was rather concerned to see a £30.00 debit from my bank by 02 (UK Ltd )prepaid.
My pay as you go fone number having been transferred to Vodafone 6 months ago !
Phoned 02 connected to Trinidad ? spoke to someone whom English is definitely their third language. They had no records , no help, no understand . gave up.
Phoned bank cancelled credit card.
Credit cards simply are not a safe way of paying for anything. Every time we give someone our credit card details we effectively give them permission to debit our bank account for as much as they like whenever they like for as long as you have a bank account.
Even cancelling your credit card will not prevent them from debiting your bank account in the future .! Even your bank cannot cancel any transactions on your behalf once you have given your credit card details to someone.
The only thing you can do is query the debit with your credit card company .Once they have made enquiries and established it is a fraudulant transaction they should credit you back with the money and get the money back from whoever took the payment . Thats the theory anyway but there is no guarantee you'll get your money back.
In the mean time 02 are perfectly able to keep debiting my bank account and there is nothing anyone can do about it
Its only £30.00 but the violation of my trust and personal security has made me feel quite sick this morning. I feel anxious confused and totally out of control of my own affairs.
So i was rather concerned to see a £30.00 debit from my bank by 02 (UK Ltd )prepaid.
My pay as you go fone number having been transferred to Vodafone 6 months ago !
Phoned 02 connected to Trinidad ? spoke to someone whom English is definitely their third language. They had no records , no help, no understand . gave up.
Phoned bank cancelled credit card.
Credit cards simply are not a safe way of paying for anything. Every time we give someone our credit card details we effectively give them permission to debit our bank account for as much as they like whenever they like for as long as you have a bank account.
Even cancelling your credit card will not prevent them from debiting your bank account in the future .! Even your bank cannot cancel any transactions on your behalf once you have given your credit card details to someone.
The only thing you can do is query the debit with your credit card company .Once they have made enquiries and established it is a fraudulant transaction they should credit you back with the money and get the money back from whoever took the payment . Thats the theory anyway but there is no guarantee you'll get your money back.
In the mean time 02 are perfectly able to keep debiting my bank account and there is nothing anyone can do about it
Its only £30.00 but the violation of my trust and personal security has made me feel quite sick this morning. I feel anxious confused and totally out of control of my own affairs.