Yesterday our Dell Dimension PC, which runs Windows XP, suddenly stopped connecting to the internet. It was working fine in the morning, but when it was switched on again in the afternoon it could no longer connect.
It is connected to the modem via an Ethernet cable. I have tried plugging the cable into my laptop and that connects to the internet just fine which implies that the problem does not lie with the cable or modem.
I am getting no obvious error messages on my PC, and I have tried running some Windows XP troubleshooters without any problems being turned up (though may not have run the right troubleshooters).
Any suggestions on what I should do next?
It is connected to the modem via an Ethernet cable. I have tried plugging the cable into my laptop and that connects to the internet just fine which implies that the problem does not lie with the cable or modem.
I am getting no obvious error messages on my PC, and I have tried running some Windows XP troubleshooters without any problems being turned up (though may not have run the right troubleshooters).
Any suggestions on what I should do next?