RaceFace RIP

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kevcampbell

New Member
Location
London
damn :ohmy:
 

Sleeping Menace

New Member
Location
UK
It's unfortunate, but the writing has been on the wall for a while.
Race Face simply stopped innovating. For a couple of years now, they've relied on rehashing and rebranding old ideas, or someone elses ideas..
Also at one time, they had some of the toughest components out there with amazing customer service in the event of a warranty claim, but that started to gradually change. Them honouring warranty claims became a bit more tedious and seemingly done grudgingly. I had two instances where parts which should have been under warranty were denied replacement by them - so I stopped paying the idiotic money they wanted for their components.

It's unfortunate to have seen them gone in this direction, for a long time, they were a top shelf company with a great product range. However, as they've painfully found out, reputation alone will not carry you on in business...


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http://anotherdooratthe.endoftheinternet.org

Cycle related blog entries, including a few 5 minute reviews:
http://anotherdooratthe.endoftheinternet.org/category/cycling/
 
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