Rail Companies Excel

Discussion in 'News and Current Affairs' started by spen666, 14 Sep 2018.

  1. spen666

    spen666 Guru

  2. Lonestar

    Lonestar Veteran

    Thought you would see that...I saw it after reading your other post from that toilet rag.

    The Standard....The Commuters Newspaper.

    Be a good idea to close all the lost property offices.I see all the junk they hoard down there...Seen loads of bikes and stuff.

    Ha...when I saw Excel all I could think of was spreadsheet.lol.

    I'd happily pay a tenner (Per item) if it means getting my keys/Phone back.I lost my keys a few years back and it cost me more than a tenner to replace.

    I know stuff has to be handed in...I've handed enough stuff in over the years including the odd laptop/mobile phone.
    Last edited: 14 Sep 2018
    AndyRM likes this.
  3. classic33

    classic33 Legendary Member

    Northern is Arriva.

    Or verse vica
    Soltydog likes this.
  4. Lonestar

    Lonestar Veteran

    That reminds me....Once I lost my wallet thing at Walthamstow Central of which some people found and phoned me up...So I met them and offered a reward but they declined.My passes were more important.

    I had to go to the London Underground lost property lost wallet again....Not sure how it turned up there as I rarely use the tube....and had to pay a fee AFAIR....Did I moan or did I thank the bloke behind the counter? I think some of us can work that one out.

    Wish those keys had turned up with that gold St Christopher that I lost.


    We charge a fee to help cover the cost of collecting and storing your property and will require valid identification before we release goods for collection or delivery.

    Read this Standard,mugs.
  5. OP

    spen666 Guru

    For those seeking to turn this into an attack on the Evening Standard, its also being reported by:


    Interestingly, upon what legal basis are Arriva trains blackmailing customers?

    The item does not belong to Arriva trains and they are effectively demanding money (with menaces) to give someone their own property.

    What legal right do Arriva ( or any other company) have to refuse to return your own property to you?
  6. slowmotion

    slowmotion Quite dreadful

    lost somewhere
    I think you might be able to justify a handling charge depending on how big etc the lost item might be, but to filch a percentage of cash out of a wallet is pretty close to extortion.
  7. OP

    spen666 Guru

    Can you give a source for that?

    I suspect you are right, but couldn't immediately think of legal right to demand a finders fee
  8. slowmotion

    slowmotion Quite dreadful

    lost somewhere
    Sorry, that wasn't supposed to be a legal opinion, just Gary Bloke giving his thoughts on the matter.

    BTW, is Michael O'Leary working at Arriva these days?
  9. Salty seadog

    Salty seadog Space Cadet...(3rd Class...)

    No publicity is bad publicity.
  10. AndyRM

    AndyRM XOXO

    Whitley Bay
    Fee to have your item returned is fair enough. Taking money out a wallet isn't.

    That wasn't too hard!
  11. Reiver

    Reiver Ribbit, Ribbit.

    I think they are like most giant businesses these days - utterly disgusting.

    slightly off topic but I will have a moan all the same, was on a delayed journey 8 weeks ago, thought I would claim the £7 they owe me. Probably spent nearly 2 hours on the phone being passed from company to company, numerous emails and forms filled in, and they still can't work out who I should be claiming from, Virgin Blame CrossCountry, Crosscountry poit me to LNER and LNER say its nowt to do with them - have now got Transport Focus involved but they seem to me more awkward than the train companies, and that takes some doing. They all seem to be doing their best to make me give up.
  12. Soltydog

    Soltydog Guru

    near Hornsea
    The twitter feed on this one was quite interesting, the TOC trying to defend the charges & why it differed for each item :okay:
  13. Beebo

    Beebo Firm and Fruity

    They offer a service.
    They could simply chuck all lost items in the bin. They don’t have to process them.
    Be glad they have your lost property and have looked after it.
    Old jon likes this.
  14. OP

    spen666 Guru

    As a "bailee" of the goods they do have a legal duty to take reasonable care of the items in their possession.
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