ebikeerwidnes
Guru
- Location
- Z’ha’dum
Our LBS is great - but then he knows me and welcomes me by name when I go in
OK - it is normally "Hello Mike - what have you broken this time?" - but you see the point
he also seems to have lower prices for regulars on simple spares and stuff - his inner tubes are cheaper - for me - then Halford etc and when I asked about tyre leaver he just gave me some nice metals ones
BUT - most of the bikes on show are ebikes and the modern equivalent of mine is generally the cheapest on view
He does have lots of kids helmets and stuff around - and he used to have a showroom upstairs with a section of kids bike - but they were all far more expensive than cheap ones from Halfords - and who wants to spend a few hundred for a bike for a kid who will grow out of it in a year!
In my opinion they can't sell basic bike because Halfords will always have something similar for less money
they can only compete on high quality and the service and knowledge that requires
Personally I do find that the LBS is great for information - but you have to be prepared to spend a little bit more than something similar online
I know that people ask in the LBS and "go off to think about it" - AKA buy it from Amazon - and you can;t really blame them
but if we do this then the LBS will go bust and we loose it
OK - it is normally "Hello Mike - what have you broken this time?" - but you see the point
he also seems to have lower prices for regulars on simple spares and stuff - his inner tubes are cheaper - for me - then Halford etc and when I asked about tyre leaver he just gave me some nice metals ones
BUT - most of the bikes on show are ebikes and the modern equivalent of mine is generally the cheapest on view
He does have lots of kids helmets and stuff around - and he used to have a showroom upstairs with a section of kids bike - but they were all far more expensive than cheap ones from Halfords - and who wants to spend a few hundred for a bike for a kid who will grow out of it in a year!
In my opinion they can't sell basic bike because Halfords will always have something similar for less money
they can only compete on high quality and the service and knowledge that requires
Personally I do find that the LBS is great for information - but you have to be prepared to spend a little bit more than something similar online
I know that people ask in the LBS and "go off to think about it" - AKA buy it from Amazon - and you can;t really blame them
but if we do this then the LBS will go bust and we loose it