Hi Guys
I am working on a project for a course that requires me to conduct participant interviews about cycling - I have been asked to design a customer services bike shop app, ( I choose this prompt as I’m a keen cyclist and really enjoy mountain biking). I would really appreciate your comments and feedback. See questions below. Thank you for your time
I am working on a project for a course that requires me to conduct participant interviews about cycling - I have been asked to design a customer services bike shop app, ( I choose this prompt as I’m a keen cyclist and really enjoy mountain biking). I would really appreciate your comments and feedback. See questions below. Thank you for your time
- How often do you interact with a bicycle shop? Can you describe some of your common reasons for doing this?
- What challenges did you face when you interacted with the bicycle shop?
- How did this make you feel? Is there any way you think these challenges could be resolved?
- What are the main reasons you enjoy cycling and how often do you cycle?