SuffolkBlue
Well-Known Member
- Location
- Framlingham, Suffolk
Planet X have a shiny new website!! Unfortunately they seem to have "done a Wiggle" and customer accounts and previous orders are inaccessible at present. I tried to log in without success so (thinking I was using wrong password) I did a password reset request only to get "there is no account for that email". I am not sure if this is all accounts at the moment if they are currently working on it - see below).
I sent a message to Planet X and got an almost immediate reply: -
"We are looking at re-importing all the old orders, it's just going to take a little while unfortunately. Sorry for any inconvenience caused."
I sent a message to Planet X and got an almost immediate reply: -
"We are looking at re-importing all the old orders, it's just going to take a little while unfortunately. Sorry for any inconvenience caused."