I agree. I swear it's got more like that in the last few years. Some shops don't even take cheques now, asda for example and a lot of petrol stations. My pet hates are the ones that are recurring payment off a credit card, like a direct debit but off a credit card. NEVER sign up for one of these 'cos they can't be stopped by the bank, only the co. taking the money! Which it might not want to do...Pete said:Maybe, maybe not... some of you young'uns may not know thisbut time was when a cheque - other than hard cash - was the only way to settle a payment. I must have written thousands of them in my lifetime - all with my account details - and my signature - clearly visible on each and every one of them. Methinks I come from a more trusting generation?
If a direct debit has been taken out without your permission, then the bank have got to refund it. They'll drag their heels, basically by saying that you should approach the company first and sort it out with them, but they've got to do it if you say you've already been to the company and you've had no luck. Like I said they might not want to, but if you tell them they must do a 'direct debit indemnity' and be quite insistent about it, then they have no option but to refund your money, and then presumably the onus is on the company to prove that you signed up for it and they notified you of the payment. (fwiw I did it when the property management company took out a payment that was legit, but they hadn't told me about it - and it screwed my finances for a bit so i thought bugger this, I'm having it back 'cos they haven't notified me - I told the company I'd done it and luckily they were fine with it they said they'd just collect it next month.)