Blue screen of (nearly) death

[Night Train]

Yesterday I reinstalled my OS on my laptop. Twice now I have has a sudden blue screen come up and the laptop has to restart. It is a Dell inspiron 1520 running Vista home basic. I have AVG antivirus.

This is the report I get when it restarts.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6000.2.0.0.768.2
Locale ID: 2057

Additional information about the problem:
BCCode: 1000008e
BCP1: C0000005
BCP2: 818D8E08
BCP3: A92D9844
BCP4: 00000000
OS Version: 6_0_6000
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\Mini021512-01.dmp
C:\Users\Alfred\AppData\Local\Temp\WER-90277-0.sysdata.xml
C:\Users\Alfred\AppData\Local\Temp\WER1850.tmp.version.txt

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Any thoughts?

Cheers.

 

[Edwards80]

Double check that you have the correct/up to date Graphics drivers installed. It's worth checking all the drivers actually but I've seen a few 1520's with graphic driver problems from new.

Assuming you have run all the system updates etc.

 

[Night Train]

OK, cheers.
I do have a drivers disc but I wasn't sure which ones needed installing. I did try one at random and got a message that said he one already installed was more up to date and did I want to overwrite. I decided not to.

It did run a systems update during the installation but nowhere near as lengthy as the usual updates seem to take. It seems to think it has been updated.

 

[Edwards80]

Its probably worth installing the ones from the dell website - http://www.dell.com/support/drivers/uk/en/ukdhs1 - bit of a pain but worth it to rule it out.

 

[Tigerbiten]

I've only XP so Vista may be slightly different but ..........
I'd go System Properties -> Advanced -> Startup and Recovery Settings.
Untick the Automatic Restart box.
Now when it BSOD, it will stay in the blue screen and you will be able to see which driver probably caused the problem.
Write down the info and report back.

Luck ........

 

[Night Train]

I've only XP so Vista may be slightly different but ..........
I'd go System Properties -> Advanced -> Startup and Recovery Settings.
Untick the Automatic Restart box.
Now when it BSOD, it will stay in the blue screen and you will be able to see which driver probably caused the problem.
Write down the info and report back.

Luck ........

OK, done that now.
Just have to wait.


Alternatively I could just install everything on the drivers disc!

 

[Edwards80]

Hehe. What usually happens when you un-check the auto reboot box, is that the problem vanishes leaving you scratching your head Sods law.

 

[Night Train]

Hehe. What usually happens when you un-check the auto reboot box, is that the problem vanishes leaving you scratching your head Sods law.

That would suit me fine!