domtyler said:What will it take for you guys to get the message?
Well I got my reply from LM today-
Thank you for your e-mail.
As part of the re-branding to the London Midland livery, the decision was
made to remove the pushchair and cycle signs from the door.
The carriages are set out in the same way as before. The wheelchair sign
also remains to inform customers where the additional spaces can be located.
I hope this answers your query. If however you do have any further
questions, please do not hesitate to contact me direct.
Yours sincerely,
Talk about stating the obvious. So I've responded-
Emma
Thank you for your response. I'm grateful for you taking the time to reply, however it does not satisfactorily address my query.
I would like to know the reason for the removal of the cycling sign, and whether this move is part of any move towards restricting the carriage of cycles on the Cross City Line.
I look forward to your reply.
Thanks
No heckling about it Dom. Raising the issue with all sides is the right thing to do, and shows the groups that cyslits are taking an interest in the issue.
The cycling officer said it was something to do with DfT advice. I have no idea what the DfT advice is. Do you?
Now do we just leave it at that, or do we continue the discussion and politely suggest alternatives (heckling as you call it)?
Does anyone know what the DfT advice is on signage for cycling spaces?
So what's going on then? Has anyone ever seen a cyclist deny a wheelchair user a place on a train? Is there a problem with promoting bike carrying on trains as well as disabled access?
LM is the only first-hand source Dom, since it's their stock, and their decision. DfT guidance I was told. That's all.
FWIW, I've been using the Cross City Line regularly since it was re-opened in the 70s. The number of wheelchair users I've come across in that time is far outweighed by the number of pushchair pushers.
And the same goes for cyclists. You'll get more ending up in doorways on the other carriages which, while not a problem for most of us, is I'm sure not what LM have in mind.
We need to remember that not everyone is the same, and some people need big signs in front of them to help them out.
Well a little update after a long time-
I got off the train this evening and noticed a poster on the platform wall. It explains where the best place on the train is to put bikes and pushchairs. It advises you to use the door with the disabled sign on.
This is good, as it seems to confirm LM's commitment to bikes on trains.
Fair enough, but that's always hard to tell when the contact they give you at LM can only go on the line he/she's been given by someone else, and doesn't know the full extent of the issue, or their discussions with DfT.