I have mixed opinions on his style of dealing with incidents. I applaud his calm and conservative attitude in situations where many of us may loose it; but on the other hand I don't like the way he flick his calling cards through windows etcetera, it isn't really necessary and can escalate relatively minor incidents. One example would be a recent video where R777 UFO went through the pedestrian crossing, fair enough he got the finger from the passenger and I would be pissed at that and probably had another chat down the road, but chucking the card through the window obviously made the driver see red and cut him up after the roundabout. He then wonders why he did that and seemed shocked, not really hard to see the reason for the driver's actions, even if they were over the top.
No need for actions in situations like that IMO.