What's the longest you've been 'on hold' for?

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colly

Re member eR
Location
Leeds
I was on hold for ages and go so fed up I went down to the local shops for some veg and left it on. Still on hold when I got back.
I can't remember what company it was but I know it was an 0800 number or I wouldn't have been holding on.
 

Maz

Guru
I don't check the time because it annoys me too much... just put the phone on speaker and carry on what I'm doing unless I'm paying in which case I dial 'Sales' which normally gets you straight through and get transferred from there.
Or, don't press any options at all and get through as if you don't have a touch tone phone... doesn't always work though, eg Aviva- they just cut you off!
Now that, sir, I like!
 

Puddles

Do I need to get the spray plaster out?
My interweb packed up on Friday afternoon, so on Saturday morning at 10.30am i rang the PO. After 20 minutes of being on hold, i was reluctant to hang up as calling back would probably mean at least another 20 mins on hold... after 40 mins, I went to make a brew and was still on hold when i came back with a cuppa (phew) :cuppa: ... after an hour, I fancied another cup of tea, and eventually went and made one, still on hold when i returned... then finally at around 12.22pm, my call was finally answered. so that's nearly 2 hours on hold :eek:.... can anyone top that?


3 1/2 hours with HMRC only to get cut off after 5 minutes when speaking to someone I then was on hold for 2 1/2 hours after to get through a second time
 
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