I've just cancelled, or rather not renewed my CTC membership.
I wanted both my bubs to have CTC membership/insurance & 2 years ago I 'signed then up' , at the time I had been paying the unwaged price of £24 as I was at college.
2 junior memberships are £15 each, but i was charged £39..? I queeried the £9, was told that family membership was £63 so £39 was the differnce on what i'd already paid to make my membership up to the family rate? I did ask if i could just join my bubs as individuals but was told no because of their age they I had to do it as a family.
We were about to go off on a little tour, I really wanted them to be covered by insurance & tbh at that exact moment I couldn't be bothered to argue over £9.
My membership ran Oct to Oct, I joined them in August, expecting they'd get a full year..Nope!
Come Oct I get my renewel reminder - As we were now all on one membership I had to renew us as a whole.. I was quite annoyed by this, I had paid £39 out less then 2 months earlier, they now wanted another £63, and I was still at college so technically entitled to £24 individual price.
Several phone calls where made, This really bothered me, I felt like i'd been ripped off, why should I have paid £39 for 2 months membership, when 2 individual memberships would have only cost £30 and lasted a whole year?? But I got nowhere, I spoke to at lesat 4 different people, but go nowhere. I was a case of pay up or leave.. I wanted us to be insured, I wanted th support of a big organisation just in case the worse should happen, so grudgingly I renewed. But it left a sour taste in my mouth, £102 in mebership fees in less then 2 months..a sum I really couldn't afford, but felt was vital we had, I had this horrible image that if I did cancel it would be sods law the very next day we'd have some sort of accident.incident!
So to this year.. #3 joined a cycling club in the summer, his years membership to that was £15 & this incluces BC membership & a race license, i've since joined that club too second family member cost was £10 & completed my BC/Breeze Leaders L1 course.
So that's both of us covered for £25, less then half the price of the CTC - I appreciate that CTC do a great job, but their admin side could do with a bit of a tweak & show a bit more understanding, flexibility & compassion