Sittingduck
Legendary Member
- Location
- Somewhere flat
Hi all
I have a (nearly) 3 year old Neo mk1. It has been faultless until the last week when when it has developed an intermittent squeak. It is definitely not the drivetrain or bike. Video taken and asked opinion on Fb Neo owners group - so far not much. Sent description and video to Garmin (have taken over Tacx apparently). Their summary - it is not fixable by the user it is out of warranty, you can have a replacement (refurb to new standard) Mk2 (not T2 model) for £646 + postage of the existing unit back to them at my own expense.
I am considering my options and use it daily - I have temporarily rigged up an old wheel on trainer to a bike with Stages PM so at least I can have accurate power and cadence, but not convinced on the controllable feature for this trainer (Tacx Flow).
Option 1 - stump up the cash and get a refurbed Mk2 Neo
Option 2 - stick with wheel on and save the cash
Option 3 - source a extractor tool and take off the flywheel disk to try to troubleshoot inside (probably dirt inside attracted to the magnets)
Option 4 - tell 'em to get stuffed (be satisfying as I don't like Garmin) and buy a Kickr Core for not much more money (but no reel road feel feature)
What would you do?
TIA
I have a (nearly) 3 year old Neo mk1. It has been faultless until the last week when when it has developed an intermittent squeak. It is definitely not the drivetrain or bike. Video taken and asked opinion on Fb Neo owners group - so far not much. Sent description and video to Garmin (have taken over Tacx apparently). Their summary - it is not fixable by the user it is out of warranty, you can have a replacement (refurb to new standard) Mk2 (not T2 model) for £646 + postage of the existing unit back to them at my own expense.
I am considering my options and use it daily - I have temporarily rigged up an old wheel on trainer to a bike with Stages PM so at least I can have accurate power and cadence, but not convinced on the controllable feature for this trainer (Tacx Flow).
Option 1 - stump up the cash and get a refurbed Mk2 Neo
Option 2 - stick with wheel on and save the cash
Option 3 - source a extractor tool and take off the flywheel disk to try to troubleshoot inside (probably dirt inside attracted to the magnets)
Option 4 - tell 'em to get stuffed (be satisfying as I don't like Garmin) and buy a Kickr Core for not much more money (but no reel road feel feature)
What would you do?
TIA