The other day i wen on the 'nationalrail.co.uk' website, and clicked on 'contact us' to try to find out how to book my bike on a train, and got confronted by 'click here to chat to our virtual assistant, lisa'.
Predictably, she didn't 'understand' - and tried to link me to a page that told me how to book a seat. After trying to phrase it more succinctly and then discovering that it obviously wasn't in her list of word matches, I told her to "sod off then". Strangely, she didn't find this rude - only confusing, it was only when I told her to "go and stick your nadgers in a wall" that she became offended and said 'I think I'll ignore that last remark, it wasn't nice'.