DIAL 101
The Metropolitan Police Service is here for London 24/7. We’re committed to making it quicker and easier for you to get the service you need from us. That’s why we’ve introduced 101 - the new number to call to contact your local police.
You can call 101 to report a crime that has already happened, seek crime prevention advice or make us aware of any policing issues in your local area.
When you call us we can speak to you in your own language if you cannot, or have difficulty, speaking English.
If you are deaf, deafened, hard of hearing or have a speech impairment, a text phone is available on 18001 101.
Using 101 for situations that do not require an immediate police response helps keep 999 available for when there is an emergency.
An emergency is when a crime is happening, someone suspected of a crime is nearby, someone is injured, being threatened or in danger.
Calls to 101 from landlines and mobiles cost 15 pence per call, no matter what time of day you call or how long your call lasts.
When to call 101
You can call 101 to report a crime that has already happened, seek crime prevention advice or make us aware of any policing issues in your local area.
For example:
if your car, bicycle or mobile phone have been stolen
if your garden shed has been broken into
if your property has been damaged
if you want to report a minor traffic collision, or
if you want to provide the police with information about a crime in your area.
Using 101 for situations, that do not require an immediate police response (such as those outlined above) helps keep 999 available for when there is an emergency.
An emergency is when a crime is happening, someone suspected of a crime is nearby, or if someone is injured, being threatened or in danger.
Just a bit simplistic......
