a quick question re. online buying

[snorri]

This only applies if cost was over £100 of course

My card company (Santander) repaid me £20 for items not received.
I 'phoned the CC company, explained the situation, they sent me a form to fill in and I had my money back within a month of ordering the item.
This might have been an unusually straightforward case of course.

 

[phil_hg_uk]

This only applies if cost was over £100 of course

I think that it has to be over £100 to be covered if the company you have bought from goes out of business.

 

[e-rider]

FYI it was £90

 

[e-rider]

[QUOTE 2965927, member: 45"]You can put your law books down. Shops don't have to offer refunds for unwanted goods either, but many do.[/quote]
I think they do for online sales, not in store though.

 

[phil_hg_uk]

I think they do for online sales, not in store though.

Online sales you can cancel the order anytime up to 7 days after you have received it, usually must be as received i.e. unopened etc.

 

[spen666]

[QUOTE 2965927, member: 45"]You can put your law books down. Shops don't have to offer refunds for unwanted goods either, but many do.[/quote]


You were the one who asked about the law when I said it was £100 and above that Credit Card Companies were required to deal with.

Sorry for providing you with the answer to your question

 

[ASC1951]

[QUOTE 2966135, member: 45"]No, I was giving you the benefit of the doubt, knowing already that you were wrong.
I didn't ask about the law. You, again, can't seem to see past it to what actually happens[/quote]Hey, wind your neck in. "What actually happens" isn't what happens with every retailer and it is sensible for the OP to know what the legal position is before shouting the odds with his retailer.

 

[Rezillo]

Chargeback applies to many credit cards for purchases under £100. Not sure how it works with purchase within the EU though.

http://www.which.co.uk/consumer-rights/problem/how-do-i-use-chargeback