Anyone here from Bolton and on Plusnet?

[stephec]

I've had no broadband connection for the last few hours and after finally giving up on reseting my router I gave them a call.

A recorded message told me they know they have a problem and their engineers are doing everything they can to resolve it.

Their advice was, switch off your router for at least two hours and try it again later, absolute genius.

 

[classic33]

I've had no broadband connection for the last few hours and after finally giving up on reseting my router I gave them a call.

A recorded message told me they know they have a problem and their engineers are doing everything they can to resolve it.

Their advice was, switch off your router for at least two hours and try it again later, absolute genius.

We've to keep the instructions simple for you!

 

[welsh dragon]

We've to keep the instructions simple for you!

 

[stephec]

We've to keep the instructions simple for you!

More like we haven't got a clue, but if your router's not switched on you won't know how long it's knackered for.

 

[smokeysmoo]

Bolton yes, Plusnet no.

However Miss Smoo has been having wireless connection issues with our Virgin Broadband on her laptop, however my PC is wireless and is fine, as is my tablet and my phones.

I know that's no help, must just be those pesky gremlins.

[EDIT] isn't Plusnet that Yorkshire based set up? If so there's a bloody big hill int'way

 

[stephec]

A double laugh, you're easily pleased.

 

[stephec]

Come to think of it Plusnet are supposed to use the same lines as BT, but I'm sat here at the moment with my company BT fibre working ok.

 

[classic33]

More like we haven't got a clue, but if your router's not switched on you won't know how long it's knackered for.

You note what the time was when you turned it off, then make a note of when you turn it back on and its working.
How else?

 

[luckyfox]

 

[stephec]

Now when you get to my age things sometimes look a bit small (no making your own jokes up) when you're looking at them on a phone, so I had to enlarge it to see who it was, thank God I've already had my tea.

The only thing worse would have been this.