swee'pea99
Legendary Member
To cut a long story short, the Sony Vaio we bought my daughter two years ago has gone bad on us. Googling around has made it clear that this is one of many models afflicted by a faulty graphics component of the motherboard. There's a whole site dedicated to this issue - at http://www.nvidiadefect.com/ - which gives you a step by step guide to getting a refund under the Sales of Goods Act.
The fundamentals seem clear. SOGA says goods must be fit when they're sold. These weren't. Nvidia has acknowledged its failings openly, and set up a big chunk of money to compensate. The problem of course is that for the average consumer, their claim is against the retailer, who will invariably start out with: 'It's out of warranty.'
Apparently you can battle your way through, but as part of it, you need an independent engineers report stating that the nvidia card is at fault. And lo & behold, http://www.nvidiadefect.com/ can provide you with just such a report - for £70.
Question: is it possible to get such a report elsewhere, and cheaper? I'd hate throwing any amount of good money after bad...but certainly 70 smackers would be a bitter pill to swallow.
The fundamentals seem clear. SOGA says goods must be fit when they're sold. These weren't. Nvidia has acknowledged its failings openly, and set up a big chunk of money to compensate. The problem of course is that for the average consumer, their claim is against the retailer, who will invariably start out with: 'It's out of warranty.'
Apparently you can battle your way through, but as part of it, you need an independent engineers report stating that the nvidia card is at fault. And lo & behold, http://www.nvidiadefect.com/ can provide you with just such a report - for £70.
Question: is it possible to get such a report elsewhere, and cheaper? I'd hate throwing any amount of good money after bad...but certainly 70 smackers would be a bitter pill to swallow.