Anyone sold their car through Motorway?

[Time Waster]

My partner is selling her car and the price achieved is higher than she paid for it. Now what is the process after the end of the sale stage? She has had an email requesting information but it sounds like a scammers dream information somehow, I might be overly paranoid. She has been asked for three pages of the V5, her driver's licence and her bank details. Do they need that? Is this a genuine request from Motorway?

Does anyone have any information on selling through Motorway, if so can you tell me how it all goes through?? For example do they knock down the price from what the sale completed on? What infor did you supply and when in the process?

 

[Drago]

I think @biggs682 'sold'a car through them but when the bloke turned up he tried to bid Biggsy down so was sent packing.

 

[Gunk]

I sold our Golf last year using them, I wouldn’t use them again.

 

[Time Waster]

I sold our Golf last year using them, I wouldn’t use them again.

Oh. What went wrong or didn't work out?

 

[Gunk]

Oh. What went wrong or didn't work out?

I followed all their instructions, photographed the car carefully, mentioned every minor detail. The car sold and when the dealer arrived he test drove it with me, we got home and first thing he said was, “what will take for it then” and refused to pay the agreed price. It was a complete fiasco and waste of time. The problem is that they are just a conduit, they can’t control the behaviour of the buyers. I complained and Motorway said it was because it needed front discs and pads, they’d been replaced a month before I sold it!

 

[biggs682]

I think @biggs682 'sold'a car through them but when the bloke turned up he tried to bid Biggsy down so was sent packing.

Correct and in the end used buy any car . Com

 

[Shortfall]

Have used a similar company recently. As above be prepared for the buyer to come up with some imaginary faults as a bargaining chip. Mine tried to tell me the aircon needed re-gassing and it would cost him £300. If you want a quick sale without too much hassle they're ok I guess. Be prepared to walk away from the deal if they try it on too much and you'll have another buyer straight away.

 

[Time Waster]

Oh we will walk away. Already done it with CarWow.

I am put off by WBAC.com as they priced up the cost of our camper as a plain van because they could not cost the camper conversion. Told us the higher value unit does that, but here is the price for it as a van. £3k when as a van it was 3x that. We sold it on Facebook for over £11k. We just do not have time to sell it that way.

WBAC might be the easiest as we drive up and sell it there and then. But they are known to be the lowest prices I believe. Motorway was the one with the highest reserve price. It sold for reserve price. OK, no problem. We have over £300 to lose before we get to breakeven on what we paid for it anyway. We have had it 9 or 10 months I think so fair enough if we break even

 

[Drago]

Mine tried to tell me the aircon needed re-gassing and it would cost him £300.

About a tenth that for a straight regas round here. Perhaps he gets it done at Harrods?

 

[Beebo]

Motorway refused to buy our car. They turned up and gave us some BS about the oil and engine noise. We sold it to WBC in the end.
We only sold it due to getting a company car. Otherwise we would still have it. There was absolutely nothing wrong with it.

 

[Beebo]

About a tenth that for a straight regas round here. Perhaps he gets it done at Harrods?

Apparently there is two different types of gas.
Our one was the more expensive gas £150 at kwikfit.

 

[mustang1]

If the AC does not work, or the oil is not right, or the engine makes a weird sound, or whatever fictitious issue they come up with, just tell them to go and buy a new car instead.

 

[icowden]

Motorway also gave me the runaround. Advertised the old Renault Grand Scenic. Did all the photos etc - app didn't work properly. Clearly mentioned in the description that there was an issue with the accelerator pedal sticking occasionally, seat upholstery was slightly cracked due to age.

Dealer offered £3300. I accepted. Dealer rep turns up, looks round it offers me £3100 as the upholstery is cracked. i point out that was in the description when he bid for it. I ask him "where's your low-loader?". He says "oh no - I'm driving it back to Wales". I say - Ok, just be aware that the accelerator sticks sometimes. I personally wouldn't drive it as far as Wales (from Surrey). He then cancels the sale.

Goes back on - a new offer for £3100. Exactly the same thing happens. The dealers use 3rd party drivers to collect the vehicles and to drive the price down below what the bid price was.

I ring up and complain to be told that "we should not have allowed it to be listed - we don't list unsafe cars".

Took it to webuyanycar who offered - £2700. As good as their word. Cash was in the account 5 days later.

In conclusion, Motorway is a load of rubbish.

 

[Dadam]

A while back now, back in 2013 I sold my old Leon at a local auction (Manheim in Leeds). WBAC offered me something derisory so on principle I decided not to use them even if I ended up getting less. Dropped it off at the auction. A bit later checked the listing and was annoyed they listed it as no documentation when I'd included literally every receipt for the entire 10 year ownership, a whole folder full in the glovebox! Didn't meet the reserve on the Wednesday auction. I let it go up again for the Saturday one and it sold for £1350, about 45% more than the WBAC offer.

 

[Drago]

A while back now, back in 2013 I sold my old Leon at a local auction (Manheim in Leeds). WBAC offered me something derisory so on principle I decided not to use them even if I ended up getting less. Dropped it off at the auction. A bit later checked the listing and was annoyed they listed it as no documentation when I'd included literally every receipt for the entire 10 year ownership, a whole folder full in the glovebox! Didn't meet the reserve on the Wednesday auction. I let it go up again for the Saturday one and it sold for £1350, about 45% more than the WBAC offer.

WBAC would have chucked it through the auction so that 45% would have been easy profit for them. Well done stiffing them.