Bottle Cage Mounts Loose

[phil_hg_uk]

Where does it say specialized give a lifetime warranty on frames I just looked on their website and it says 5 years on frames.

 

[fossyant]

Where does it say specialized give a lifetime warranty on frames I just looked on their website and it says 5 years on frames.

It used to say...... right then

 

[phil_hg_uk]

It used to say...... right then

I thought I read this somewhere also but when I looked on the website it says:

SPECIALIZED Frame:
On any material and manufacturing defects 5 years from date of purchase, subject to
use as intended and regular maintenance.
These provisions always apply to any case of warranty:
• The warranty for manufacturing defects and faulty material applies to the first
owner. The warranty term begins with the purchase of the product by the end
customer; it can be used only on presentation of the original receipt of purchase.
• For paint and decalls a warranty of 2 years is granted.
• The warranty claim forfeits in the cases of:
-Misuse/abuse of the product
-Use of the product for other purposes than intended
-Non-compliance with the operating instructions (e.g. failure to perform the
required regular maintenance by a Specialized dealer)
-Neglect and/or wrong maintenance
-Damage from accidents or falls
-Alterations of the product or the specifications (paintwork, changes of the
geometry, inadmissible add-on parts...)
-Repairs by not authorised dealers
• The guarantee does not apply to wearing parts and their expected wear and tear,
such as chains, gear wheels, tires, saddles, pedals, dropouts, handles, bearings,
handlebars...
(Exception: Roval wheels).
Components by other manufacturers:

 

[fossyant]

That's as crap as the Italians then now ! Right, balls to the SL4.

 

[fossyant]

Hold On

This is what the Concept Stores say...

Lifetime Warranty


We pride ourselves on having one of the best development teams and have no problem offering you a limited lifetime warranty on all new Specialized frames. This is testament to how confident we are in our frames; we know that a Specialized will give you years and years of enjoyment and reliability. This is subject to terms and conditions.

 

[phil_hg_uk]

That's as crap as the Italians then now ! Right, balls to the SL4.

I think you are right actually on the specialized concept stores website it says this:

Lifetime Warranty

We pride ourselves on having one of the best development teams and have no problem offering you a limited lifetime warranty on all new Specialized frames. This is testament to how confident we are in our frames; we know that a Specialized will give you years and years of enjoyment and reliability. This is subject to terms and conditions.

I dont think the warranty doc that the specialized UK website sent me too is the correct one so you can breath easy ............... always good to check though

 

[brockers]

There's no suitable place to jump in, but one of the cage mounts is loose on my carbon frame (and it's out of its 24month warranty), and I can't (obviously) undo or figure out a way of undoing the allen key to remove the cage. suggestions?

 

[fossyant]

I think you are right actually on the specialized concept stores website
I dont think the warranty doc that the specialized UK website sent me too is the correct one so you can breath easy ............... always good to check though

Thank god for that. SL4 on the list

 

[phil_hg_uk]

Thank god for that. SL4 on the list

And breathe

 

[fossyant]

And breathe

LOL !!! My long long list - if ever cash comes this way !

 

[mickle]

There's no suitable place to jump in, but one of the cage mounts is loose on my carbon frame (and it's out of its 24month warranty), and I can't (obviously) undo or figure out a way of undoing the allen key to remove the cage. suggestions?

Argos it.

 

[Andrew_P]

Thank god for that. SL4 on the list

I didn't like the look of the T&C for the frame guarantee, that it was subject to regular "Dealer" servicing...

Anyway I originally emailed Specialized, who told me ot contact a local dealer, who was Evans who asked for photograpghs who then emailed the photos to Specialized UK.

I do regret taking the bottle carrier off now as it now fecking rattles and is driving me NUTS!

 

[Andrew_P]

Pretty much as I expected!

they say that it is not a warrantable issue. They also added the bike needs a new rivnut installed, an Evans store would be able to do this or Specialized could do it at their UK head office.

 

[brockers]

Argos it.

Cheerz, but sounds expensive. l'll examine the problem a bit more closely and see if there are any more possibly bodgetastic solutions before I pay someone else!

 

[Trevrev]

I did mine myself...