Bird Brain
New Member
Weird,I wasn't even with them and I had trouble.
British Gas are the Mafia?
- Thread starter Bird Brain
- Start date
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My MiL fell foul of the VAT changes a few years ago - her monthly payment (standing order) was about £12 and she was always in credit
In order to cater for the 7.5% (first phase) of the VAT introduction they upped this to £95 per month and couldn't see why we were upset.
After some six months of correspondence asking how 7.5% of £12 was calculated at £83, and being told that it was correct were advised by a friend to ask for a copy of the assessment used to calculate the tariff and use the phrase that we were questioning whether it was a "fair assessment"
Magically they agreed we were correct!
In order to cater for the 7.5% (first phase) of the VAT introduction they upped this to £95 per month and couldn't see why we were upset.
After some six months of correspondence asking how 7.5% of £12 was calculated at £83, and being told that it was correct were advised by a friend to ask for a copy of the assessment used to calculate the tariff and use the phrase that we were questioning whether it was a "fair assessment"
Magically they agreed we were correct!
thomas
the tank engine
- Location
- Woking/Norwich
When we moved into our UNI house we had lots of final demands for our water payment. We moved in after a few months after our contract start, so hadn't swapped the bills over or anything. It took us another month for us to get a phone line installed...and a few weeks more to get the motivation to actually bother to do it.
Had to phone up some line which is obviously for people who can't afford their bill, rather than just can't be bothered. Had to speak to a chap who was a bit patronising*, but polite. *Only because he "was" caring about how we could pay the bill when there wasn't any problem money wise.
Had to phone up some line which is obviously for people who can't afford their bill, rather than just can't be bothered. Had to speak to a chap who was a bit patronising*, but polite. *Only because he "was" caring about how we could pay the bill when there wasn't any problem money wise.
