BT broadband changes

[Cush]

I am confused, I use BT broadband and until yesterday afternoon I could get an hourly weather forecast for the day for our post code area and a local train / bus timetable (I use both of these a lot) and several other bookmarked semi-essentials. All have disappeared. But I can now get BT infinity now and by paying yearly line rental charge it appears cheaper than my present package. Must admit I am not bothered about the television package but how do I get my old book markers back and is BT infinity really better?

 

[Danny]

The problem is probably with your browser (Internet Explorer, Firefox, Chrome, etc) not BT. If you bookmarked these sites you should still be able to find them in the Bookmark menu of your browser. If they have somehow been deleted you could try looking in the History menu which should have a list of sites you visited recently and you can then re-bookmark these.

Several browsers provide the ability to 'synchronise' your bookmarks - effectively storing a copy of all your bookmarks on a central computer. It is worth enabling this in case your bookmarks are ever deleted from your local computer, or you need to access them from a different computer. There are also 'add ons' like Xmarks which allow you to share bookmarks across different makes of browser.

 

[phil_hg_uk]

I am confused, I use BT broadband and until yesterday afternoon I could get an hourly weather forecast for the day for our post code area and a local train / bus timetable (I use both of these a lot) and several other bookmarked semi-essentials. All have disappeared. But I can now get BT infinity now and by paying yearly line rental charge it appears cheaper than my present package. Must admit I am not bothered about the television package but how do I get my old book markers back and is BT infinity really better?

Are you talking about the BT/Yahoo page with the News & Weather etc on, because if you are then it is not there because BT are moving all their customers across to a new email platform and have dumped Yahoo which is why your page has changed.

Yes BT Infinity us a lot faster than ordinary broadband because it is Fibre-Optic, for instance my broadband was 5.5mb download speed when I had normal broadband but then I moved to Fibre-Optic it went up to 56mb download speed. If you do decided to change to Fibre-Optic Broadband have a look around as BT can be very expensive compared with what is available from other providers.

 

[byegad]

Very interesting phil. I'm due to renew my Broadband next month and was going to dump BT following wasted hours changing passwords in their clunky web-mail system three times due the hacking of Yahoo. I may now reconsider. When does/did the change take effect?

 

[phil_hg_uk]

Very interesting phil. I'm due to renew my Broadband next month and was going to dump BT following wasted hours changing passwords in their clunky web-mail system three times due the hacking of Yahoo. I may now reconsider. When does/did the change take effect?

It seems to be different for different accounts, the first you will know is if you try to log into your BT/Yahoo email account online it will divert you to another BT email log in.

To be honest most of the Yahoo hacking problem seems to have been people with insecure passwords, all of my clients who had their Yahoo accounts hacked were using single word passwords that could be cracked with dictionary attack.

have had a Yahoo account since yahoo started and it has never been hacked because I use a proper password

 

[byegad]

My account was indeed hacked but used, at the time a mix of word, letters (Some capitals) and numerals. Several SPAM emails having been sent in my name. I then spent an hour resetting my three email passwords and the next day BT made me change them again, telling me my account had a problem. A couple of days ago I had to do this again, the message from BT read something like, 'Now is the time to change your password'. Does this mean I'm now no longer on the Yahoo server for email?

 

[phil_hg_uk]

My account was indeed hacked but used, at the time a mix of word, letters (Some capitals) and numerals. Several SPAM emails having been sent in my name. I then spent an hour resetting my three email passwords and the next day BT made me change them again, telling me my account had a problem. A couple of days ago I had to do this again, the message from BT read something like, 'Now is the time to change your password'. Does this mean I'm now no longer on the Yahoo server for email?

If you log into your email and it says BT.com above the login instead of BT/Yahoo and the URL is something like bt.com and not bt.yahoo.com then it has been moved.

 

[byegad]

I use the Windows Email system so will log into the web mail to see. Thanks very much for the info, and tell your boss you've retained a customer.

 

[byegad]

Just logged in and it is still bt/yahoo. I assume the change over will be soon???

 

[accountantpete]

I found the amount of spam on my BT email account simply staggering - 20 a month mainly from the middle east.

Changed to gmail and it is 2 a year - and I know how they got my address.

 

[marinyork]

All have disappeared. But I can now get BT infinity now and by paying yearly line rental charge it appears cheaper than my present package. Must admit I am not bothered about the television package but how do I get my old book markers back and is BT infinity really better?

That's fairly normal to find. There are three options for fibre optic around here (soon to be two as one has folded). If you take a large pool of people on various ADSL packages with various providers you will find that if you are really bothered about speed that there is not that much difference between ADSL and fibre in price whereas there is a gigantic difference in what speeds you'll get. Some people may even pay less than some people on ADSL! As some people would say it's a no brainer.

 

[phil_hg_uk]

Just logged in and it is still bt/yahoo. I assume the change over will be soon???

No idea you would need to ask BT.

 

[phil_hg_uk]

I use the Windows Email system so will log into the web mail to see. Thanks very much for the info, and tell your boss you've retained a customer.

Erm ........ I am my boss.

 

[phil_hg_uk]

I found the amount of spam on my BT email account simply staggering - 20 a month mainly from the middle east.

Changed to gmail and it is 2 a year - and I know how they got my address.

I can send you some of mine if you like I get approx 150 spam email A DAY through my business email account.

 

[martint235]

I can send you some of mine if you like I get approx 150 spam email A DAY through my business email account.

Yep I was going to say "ONLY 20 a month???". I get far more than that on my Gmail account per day and the Gmail account is the best protected of the 6 addresses I currently have live.