Car insurance quotes !!

[fossyant]

Not having a go at the staff. The chap at M&S reviewed it after I said they were out of kilter, and adjusted it in line. Got both our cars with them. Business retained, and the chap was good to deal with, no messing.

 

[400bhp]

See post #31 above. They ARE robbing bast*rds. Just because they are not making a load of money does not change that. If they are not making money, Some of it can maybe be put down to fraudulent claims, and excessive awards made by courts as compensation for injuries, but they are still a bunch of shysters who go about their business in ever increasingly unethical ways. Sadly they are not alone.

 

[400bhp]

If the margins are as close as you suggest, then surely their interests would be better served by working to inspire customer loyalty:
Minimal increases, & good service. That way the cost of servicing the current client base stays low.
Instead they seem to locked into a business model which involves spending huge sums on advertising for new business (which has high admin costs) ... and then shafting those new customers so that increasing numbers of them go elsewhere after the first year. Bonkers.

Don't even get me started on phoning to change insurance details.A difference that on any price comparison site would get you a cheaper quote...no, to stay with your current company will cost you more.

Doesn't work like that.

Your pricing risk, not buttons.

 

[Lee_M]

Doesn't work like that.

Your pricing risk, not buttons.

thx for answering instead of me I was losing the will to live trying to explain basic economics to eejits

 

[i hate hills]

I don't only hate hills i also hate any kind of insurance company.I'm a careful driver yet my quote goes up year on year. I could shop around for a cheaper deal but cant seem to find the time / get motivated. My roof was leaking last year and the insurance company blamed it on MOSS.Wouldn't give me anything for the actual roof. Offered me a small amount for the damage caused to my bathroom ceiling. Got roofers out and it was much more serious than moss. Went back to insurance company and they said no matter what the roofers had found their investigators findings were final.I mean Dick Turpin wore a mask for christ's sake.Insurance is a necessary evil. Companies are good at taking their money but not so good when it comes to paying out.Rant over , breathe, thank you for your patience. Mike.

 

[Brandane]

thx for answering instead of me I was losing the will to live trying to explain basic economics to eejits

So which insurance company do you work for?
As a layman, basic economics tells me that it might be a good idea to keep hold of your existing low risk customers.

 

[Lee_M]

as I said earlier I dont, although I have in the past.

and yes of course it is good business, but you have to understand how actuarial tables work, and then also how backward some of the rating engines are to realise whyit works the way it does.

it would be great if we could all get the best deal straight away, but tell me any business that does that? look at the threads grumbling about price matching, or websites selling things nit in stock.

all businesses want to get the best money they can for their product, insurance is no different. but insurance products are expensive to produce although i dont expect anyone to believe me, and as I said earlier, very little personal insurance is profitable, much is subsidised by commercial insurance profits, and several of the big players have and continue to think seriously about withdrawing completely from the market.

im no apologist for insurance companies, they could be better and if they focussed their investments appropriately they could make persoanl insurance profitable, but i just find it hilarious reading the utter bollox some people write on here based on nothing but diatribe and opinion, and not onbactual facts.

here endeth the lesson

 

[Cubist]

I don't only hate hills i also hate any kind of insurance company.I'm a careful driver yet my quote goes up year on year. I could shop around for a cheaper deal but cant seem to find the time / get motivated. My roof was leaking last year and the insurance company blamed it on MOSS.Wouldn't give me anything for the actual roof. Offered me a small amount for the damage caused to my bathroom ceiling. Got roofers out and it was much more serious than moss. Went back to insurance company and they said no matter what the roofers had found their investigators findings were final.I mean Dick Turpin wore a mask for christ's sake.Insurance is a necessary evil. Companies are good at taking their money but not so good when it comes to paying out.Rant over , breathe, thank you for your patience. Mike.

Was the roof repair necessary because of some accidental damage? Moss or age/wear aren't covered by any insurance policy.

 

[Lee_M]

Was the roof repair necessary because of some accidental damage? Moss or age/wear aren't covered by any insurance policy.

yebbut they're money grabbing vile monsters, andnthey should cover all eventualities.

its shocking that they refuse to pay out over the parthenon!

 

[PpPete]

Doesn't work like that.
Your pricing risk, not buttons.

thx for answering instead of me I was losing the will to live trying to explain basic economics to eejits

Eejit I may very well be, but I certainly don't hold with some of the mindless rants about what shysters insurers all are.
However would those of you who clearly know about these things, mind explaining how exactly the existence of actuarial tables makes insurance any different to any other product or service.

And I'm not talking about the pricing. I'm asking why the feck does customer loyalty (which has a direct impact on costs and therefore profitability) mean so little to insurers?

 

[400bhp]

feeeeeeeeeeeeeeeeeeeeecccccccccccccccckkkkkkkk

i'd just typed a feckin response and my laptop has deleted it

 

[400bhp]

CBA to write it out again.

a few words of summary.

cost of insurance = chance of claim occurring x expected size of claim. Difficult to predict.

loyalty - interpreted/calculated in 3 ways by an insurer. Selection risk/moral hazard/% of stayers x price1 + (1-% of stayers) x price2

 

[DRHysted]

Strangely I've just had a very similar conversation with the AA, who wanted to renew £80 more than it would cost me as a new customer. It seems to be becoming a common practice, how long before I find myself haggling at the checkout in Asda?

 

[ASC1951]

It's shocking that they refuse to pay out over the Parthenon!

Ha!
Well, it's the 'enemy action' exclusion. It had been pretty much intact for 2000 years until the Turks used it to store gunpowder and a Venetian shell landed on the magazine.
I can't say I'm over concerned about the same clause still being in my car policy. If Kim Jung-un can hit a rusting Astra from there, he's a good shot - and they probably have better cars on their own roads.

The trouble with insurance is that most of the time the insured event doesn't happen. Logically, people should say "Excellent! I paid £400 and my car is undamaged." But they don't - they say "Bummer! I paid £400 and I never got anything for it". Then they sound off about Robbing B*stards, get the cheapest quote they possibly can, then sound off again because this time it was stolen and CheapWheelsЯUs won't give them an effing courtesy car.

 

[Paul99]

yebbut they're money grabbing vile monsters, andnthey should cover all eventualities.

And they should only charge 12p for it too.