Chain Reaction Cycles

[Spoked Wheels]

There's your answer then. The history has been kept, so fear not. It'll just take them some time to get it loaded.

If you've any experience of IT projects, and it sounds as though you have, you'll be aware that things don't always, achem, 'go to plan', so to speak. If it's like any project I've been involved with, it's the new whizzo front-end features (invariably sales related/driven) that get concentrated on, tested and talked about. The back end stuff, the legacy data etc is forever the neglected, red-headed stepchild. Doesn't make it right of course.

I agree, sadly that it's what matters to CRC in this case too.

Sack the technical director. That's what we'd have done.. did..

Probably that was a business decision that the technical director didn't make.

Though in fairness asterix, Chain Reaction may have planned it this way. Or had to reschedule implementation, or discovered a problem with the data migration but gone ahead with the other phases, or any number of other things.

The important thing is that they have not lost the data and do intend to bring it over. I'd agree 100% that it's less than ideal, and certainly not the way I'd do it (I'd aim for as seamless as possible a change over), but there you go.

Loosing the data would not have been acceptable. unthinkable to be honest.

For all we know, it was a contracted out task, the contractors dropped the ball and are getting a right good talking to as we speak. Again, doesn't help CC clients.

A requirement analysis oversight would be the worst case scenario most likely they run out of time.

 

[just jim]

That's kind of the covers-everything slogan of the Grumpy Old Man, isn't it?

I beg to differ. That would be:
"Why oh why oh why do they have to keep mucking about with everything?"

 

[GrasB]

In my experience data conversion is done before the new system goes live. In this case they gave little priority to order history and only did the customer account details.

I got an email from them that they will begin to transfer order history, latest first. When is that going to happen? Not sure, neither whether the full order history will be transferred.

In my experience of high throughput live systems you can't do this. You'll do a test conversion with a set of stable data but you'll often find that the most recent suff throws up issues that weren't experienced on the test run. I'd imagine this is the issue that CRC has, you can't do a proper conversion test until you've stopped using the currently live database....

 

[Spoked Wheels]

The volume of data might be high but we are talking about a few extra columns only. I don't buy your argument in this case. If we were talking about a complicated data structure then yes, precaution always pays off

 

[Shut Up Legs]

My CRC order history has returned

 

[Leaway2]

I tried to order last night, but it wouldn't let me. Wiggle got the business (same price).