Kirstie
Über Member
I just had a funny conversation with my bank. I travel to Canada on business several times a year, and each time I try to get money out in Toronto airport and each time, without fail, my card is stopped by my bank because of suspected fraud. It's a royal pain in the ass.
I'm off there again in a couple of weeks' time so this time I thought I'd be clever and tell my bank that I'm going, so there's a note on my account which tells the fraud centre that everything is OK. Apparently, however, it won't have any effect because it's the computer that cancels the card, and you can't tag an account in the system to say that it's legit, despite passing ID checks etc. Not even the fraud employees can do anything about it until after the fact. So each time I have the inconvenience and expense of receiving a call from the fraud centre on my mobile overseas, and sometimes having to call them back, and there's nothing I can do about it!
Obviously there are other ways around this but I thought I'd try and be creative and proactive for once! So much for trying to outwit a lumbering bureaucracy...
I'm off there again in a couple of weeks' time so this time I thought I'd be clever and tell my bank that I'm going, so there's a note on my account which tells the fraud centre that everything is OK. Apparently, however, it won't have any effect because it's the computer that cancels the card, and you can't tag an account in the system to say that it's legit, despite passing ID checks etc. Not even the fraud employees can do anything about it until after the fact. So each time I have the inconvenience and expense of receiving a call from the fraud centre on my mobile overseas, and sometimes having to call them back, and there's nothing I can do about it!
Obviously there are other ways around this but I thought I'd try and be creative and proactive for once! So much for trying to outwit a lumbering bureaucracy...