I sold a bike on Ebay as a favour for a colleague of Mrs Gti. I sent it in a bike box marked "Fragile - Keep Upright - Do Not Crush" and it arrived damaged. Unfortunately the buyer's wife signed for it in good condition and now the courier company have written invoking this and refusing to pay for repairs. To add to the complications I sent it through my employer's account with the courier, which my employer allows us to do from time to time. I am on holiday this week so can't do anything but I'm spitting chips with anger. I don't think I can persuade my employer to take it up with the courier co, we are a big customer but I don't want to cause an upset and lose what has up to now been a useful facility because knowing my employer, they will simply impose a ban on employees using any of the couriers. At the moment I'm thinking of using the Small Claims Court against the courier but can I do that when the contract was with my employer? Grrrr! Any suggestions, oh wise people of Cycle Chat?