Customers today ( following on from Matt's thread)

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hotfuzzrj

Guru
Location
Hampshire
My old uniform in West Mids had my surname on it (it actually said "PC Jenner") which certain people would always, always read as Jennifer and just call me Jennifer. Hi Officer Jennifer.... I would say it doesn't even say that, where did you make up the end of my name from?!
My current Surrey one doesn't. I prefer that. If people want my name they are entitled to it, but it's nice not to have every criminal we deal with getting it for nothing!
 
OP
OP
Sandra6

Sandra6

Veteran
Location
Cumbria
I don't like having a name badge, mine has my forename and surname on it.

In my job, people are often irrationally angry with me, I've been known to remove my badge and putting it in my pocket, I just don't want these people tracking me down.
One of the girls I work with had her full name on her badge, mine is just my first name, and a couple of weirdos found her on facebook and started messaging her. She refuses to wear her badge at all now.
If your name's on the front of the building you work in, you're upper class,
If your name's on the desk you work at, you're middle class,
And if your name's on the shirt you wear, you're most deffo working class!


[No offence Sara_H, I luvya really]
What about Doctors though??
 

Yellow Fang

Legendary Member
Location
Reading
I read a book called Small World by David Lodge once. In it was an American professor of English, who was described as someone who not only noticed name badges but used the names. I often wondered whether I should, but never had the nerve.
 

Yellow Fang

Legendary Member
Location
Reading
I really don't like customers addressing me by my first name when I wear a badge.

On the other hand, I would never dream of addressing a customer by his first name, or by the likes of "love, darling, dear, etc."
Quite like to call customers "Sir" or "Madame", do it a lot if waiting tables, when working behind a counter is maybe an overkill.
I understand "love" is an English (not Scottish) term for addressing random counter assistants, so I don't mind if I get called that ... but "pal"!! Pleaase!
"Darling" or "Pet" by women my contemporaries in age, or, worse, much younger :cursing:

I don't mind being called 'mate' or 'love' in a pub, but I did not like it when I was called 'mate' in a coffee shop. I wouldn't mind being called 'love' in a tea shop.

I don't really like being called by my first name or 'mate' by someone doing work at my home. I think it's better to keep things professional in case something goes wrong. The worst was when a plumber kept calling me by my last name only. Either 'Sir' or 'Mr' <last name> please.
 

Maz

Guru
One of the girls I work with had her full name on her badge, mine is just my first name, and a couple of weirdos found her on facebook and started messaging her. She refuses to wear her badge at all now.

What about Doctors though??
The Facebook thing is creepy.
Who's gonna remember Dr. V.K.Raghavuranchandrapaul, though ?
 

Maz

Guru
Me... he's the one who accidentally removed my penis during a tonsillectomy... grr, why I oughta....
Ouch! Now I know the origin of the expression 'to turn the table on someone'.
 

yello

back and brave
Location
France
I can understand why somebody somewhere thinks it's a good idea from a customer service point of few but on a personal level I find it unnecessary. I don't need someone's name to be polite, or to ask for assistance. And knowing someone's name wouldn't stop me complaining.

Further, for me and and perhaps counter intuitively, I feel it's depersonalizing. The individual being lost and blended into a corporate identity. It's an extension of the 'customer is always right' philosophy, and says the 'employee is meaningless'. Perhaps name tags ought be handed out to customers as they enter the store? That'd make me happy... well, happier! :laugh:
 

classic33

Leg End Member
If your name's on the front of the building you work in, you're upper class,
If your name's on the desk you work at, you're middle class,
And if your name's on the shirt you wear, you're most deffo working class!


[No offence Sara_H, I luvya really]
What does that make me then? I have a section at work with my name on it.
 

Sara_H

Guru
If your name's on the front of the building you work in, you're upper class,
If your name's on the desk you work at, you're middle class,
And if your name's on the shirt you wear, you're most deffo working class!


[No offence Sara_H, I luvya really]
Ha ha! At work the works dep decided to devide the building into wings to make it easier for the public at large to find their way round. The wings were duly named red wing, geen wing, blue wing etc.

A colleague of mine named Ms Green was most flattered to have a wing named after her good self!
 
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