DIY help... telephone wall socket

[MontyVeda]

The Post Office hasn't been involved with telecomms service since 1981.

a classic example of the wannabe pedant falling flat on their face

 

[snorri]

a classic example of the wannabe pedant falling flat on their face

Thanks for update

 

[classic33]

Am I dead, in a coma, or have I really gone back in time to 1973?

Tis but a dream.

 

[MontyVeda]

Bloke from BT/Openreach came today... land line is working again and I've been credited a whole five pounds by the PO for the inconvenience of not having a working land line for a week.

 

[13 rider]

Bloke from BT/Openreach came today... land line is working again and I've been credited a whole five pounds by the PO for the inconvenience of not having a working land line for a week.

Don't spend it all at once !! . Out of curiosity did they say what the fault was ?

 

[Deleted member 26715]

He had forgotten to push button B

 

[13 rider]

He had forgotten to push button B

Showing your age remembering button b

 

[Deleted member 26715]

Showing your age remembering button b

Yes & I remember the corded PBX's made from wood as well, before PABX's came along

 

[MontyVeda]

Don't spend it all at once !! . Out of curiosity did they say what the fault was ?

dodgy wiring at the exchange... he did fit a new 'openreach' branded master socket though.

 

[13 rider]

dodgy wiring at the exchange... he did fit a new 'openreach' branded master socket though.

Glad you're sorted . hope I was some help

 

[MontyVeda]

[QUOTE 3996250, member: 45"]So their standard "we've tested everything at our end and there's no problem" was a lie?[/QUOTE]
probably... the 'technical experts' who pick up the phone probably know feck all aside from the prompts on their monitor... hence being told on each of the 1st three calls that a: it was my handset at fault, b: the fault was on the line, and then c: the fault was back at my end.

I've had similar previously when my broadband has dropped out... before ringing them i tried turning the router off and on, fitted a new microfilter, plugged directly into the test socket, pinged the BBC, etc. ...but the little darlings on the 'technical helpline' seemed to get all confused when the person calling has already tried what they're being prompted to advise. Back then they initially told me i needed to pay £140 for an engineer, when it turned out to be the router at fault.

Glad you're sorted . hope I was some help

Certainly was. Thank you

 

[Bazzer]

probably... the 'technical experts' who pick up the phone probably know feck all aside from the prompts on their monitor... hence being told on each of the 1st three calls that a: it was my handset at fault, b: the fault was on the line, and then c: the fault was back at my end.

I've had similar previously when my broadband has dropped out... before ringing them i tried turning the router off and on, fitted a new microfilter, plugged directly into the test socket, pinged the BBC, etc. ...but the little darlings on the 'technical helpline' seemed to get all confused when the person calling has already tried what they're being prompted to advise. Back then they initially told me i needed to pay £140 for an engineer, when it turned out to be the router at fault.

No consolation, but Sky's call handlers are just as feckng useless. They don't want to pay BT/Openreach for a fault check which turns out to be their equipment. To some degree I can sympathise with that point of view, given the thousands of subscribers, but over two separate incidents this year I must have spent almost 10 hours on the 'phone to them either listening to Vivaldi, or plugging an unplugging equipment, for faults which turned out to be firstly in the line and the second time in an exchange box.

 

[marknotgeorge]

So it's about broadband, but it's close enough...