summerdays said:
OK I think I may have worked something out from doing that... I get:
on both sites and don't think I get logged out. After deleting cookies should I be logged out of the system? Or am I meant to follow the log out bit too - I kind of follow instructions directly on things like forms etc and so you didn't say log out.
(Sorry for being so thick)
Hi,
You're not thick at all - these computer things never work how they're supposed to ...
The link should delete your cookie, and as a result, log you out automatically, but if that's not working we'll try a different approach - delete your cookie manually.
You can delete cookies via your browser, however this usually deletes ALL of your cookies and if you have a number of sites you visit regularly it will invalidate all your logins (
meaning you'll have to log back in, and of course, remember the password for each one).
To find and delete just the cyclechat cookies, try this (assuming you're using a PC with Windows?):
- Close all instances of your web browser
- Click Start > My Computer > right-click Local Disk (C: ) and select Search ...
- Type "cyclechat" (without the quotes) into the search box and press the Enter key
- This will search your hard drive for anything with "cyclechat" in the file name and should display both the cookie files, and the cached cookie details in your temporary internet files
- The cookies should be stored in the format computerusername@www.cyclechat[1] (or similar) in a folder with a name like to C
ocuments and Settingscomputerusernamecookies
- Select these files and delete them
- Close the search results window
- Close the My Computer window
- Open your web browser and login to CycleChat
Any good?
Cheers,
Shaun
