Spoked Wheels
Legendary Member
- Location
- Bournemouth
I opened an account with dropbox in 2013, loaded some files and never used it again.
I always use a disposable email address for these type of non personal registrations which I always start with the name of the company / website, in this particular case is dropbox@something.com so all emails received to that account are forwarded to me immediately. In other words this email address is only known to me and dropbox. As it happened I didn't have one single email from dropbox and I cannot remember if I ever got one from them but I guess I did to confirm my registration, standard registration procedure with most websites.
So, I was very surprised to receive several emails to my dropbox@something.com. On examination of the emails it was evident they were spam and also, there was a warning from Gmail about the sender being known to them for fishing sensitive information scams.
In all these years I have used this strategy dropbox is the second company that has failed the test. The first been "Crucial" about two years ago.
I wrote to Dropbox an email reporting the incident and asking whether they had been victims of a hacker or if it was possible there was another explanation as to why spammers had got hold of my email address when only dropbox and myself knew of is existence
2 days later I received the following reply:
"Dropbox Support, Sep 06 12:36 am (PDT):
Hi,
Thanks for writing in. While we'd love to answer every question we receive, we can't get back to you at this time.
If you need to restore a lot of files, please take these steps: https://www.dropbox.com/help/400
Also, check out our help center for solutions to the most frequent questions: https://www.dropbox.com/help
We're sorry for the inconvenience,
The Dropbox Team
"
So, they have not even read the email so that inspire lots of confidence in Dropbox when in need of support - not really.
People use dropbox to keep all kind of files. Personally I would not use dropbox for any sensitive information.
Before you ask, no, spammers could not steal the address from my gmail as I don't have one single email with that address. Will be deleting the one received today as soon as I print it out first.
There is nothing stored on my computer with that address either.
Also, I have not connected to dropbox for 2 years so why I'm getting these spams now.
So, have they been hacked and they are keeping quiet about it? Maybe the don't know their computers were hacked.
Are they selling the email addresses? I doubt it but an employee could be. T-Mobile was victim of an employee selling details of customers to spammers a few years ago.
Anyway, I will continue to stay away from Dropbox.
I always use a disposable email address for these type of non personal registrations which I always start with the name of the company / website, in this particular case is dropbox@something.com so all emails received to that account are forwarded to me immediately. In other words this email address is only known to me and dropbox. As it happened I didn't have one single email from dropbox and I cannot remember if I ever got one from them but I guess I did to confirm my registration, standard registration procedure with most websites.
So, I was very surprised to receive several emails to my dropbox@something.com. On examination of the emails it was evident they were spam and also, there was a warning from Gmail about the sender being known to them for fishing sensitive information scams.
In all these years I have used this strategy dropbox is the second company that has failed the test. The first been "Crucial" about two years ago.
I wrote to Dropbox an email reporting the incident and asking whether they had been victims of a hacker or if it was possible there was another explanation as to why spammers had got hold of my email address when only dropbox and myself knew of is existence
2 days later I received the following reply:
"Dropbox Support, Sep 06 12:36 am (PDT):
Hi,
Thanks for writing in. While we'd love to answer every question we receive, we can't get back to you at this time.
If you need to restore a lot of files, please take these steps: https://www.dropbox.com/help/400
Also, check out our help center for solutions to the most frequent questions: https://www.dropbox.com/help
We're sorry for the inconvenience,
The Dropbox Team
"
So, they have not even read the email so that inspire lots of confidence in Dropbox when in need of support - not really.
People use dropbox to keep all kind of files. Personally I would not use dropbox for any sensitive information.
Before you ask, no, spammers could not steal the address from my gmail as I don't have one single email with that address. Will be deleting the one received today as soon as I print it out first.
There is nothing stored on my computer with that address either.
Also, I have not connected to dropbox for 2 years so why I'm getting these spams now.
So, have they been hacked and they are keeping quiet about it? Maybe the don't know their computers were hacked.
Are they selling the email addresses? I doubt it but an employee could be. T-Mobile was victim of an employee selling details of customers to spammers a few years ago.
Anyway, I will continue to stay away from Dropbox.