Bastards
Now I know everyone says to avoid them but they were the only bike shop near me selling two of the bikes I'm interested in (a Bianchi and a Felt) so I thought I'd give it them a chance.
A couple of weeks ago I ordered in the two bikes. Which they had the cheek to charge me a £20 deposit on, each!
A few days later I had a message on my answerphone saying that the Felt is unavailable indefinitely (it still says available in 7-10 days on the website of course). Fair enough I thought, and called them to arrange to get the Bianchi built by this morning - a good weeks notice!
I turn up this morning and it's still in the box and they have no recollection of me calling them
I got the £20 back on the Felt but I left them the other deposit and asked them to build it by next weekend. My line of thought being that if I do like it I will get the deposit back and order from somewhere else. Though thinking about it I may just go back later today, get my £20 back and have nothing more to do with them.
I was well excited about trying the Bianchi
Now I know everyone says to avoid them but they were the only bike shop near me selling two of the bikes I'm interested in (a Bianchi and a Felt) so I thought I'd give it them a chance.
A couple of weeks ago I ordered in the two bikes. Which they had the cheek to charge me a £20 deposit on, each!
A few days later I had a message on my answerphone saying that the Felt is unavailable indefinitely (it still says available in 7-10 days on the website of course). Fair enough I thought, and called them to arrange to get the Bianchi built by this morning - a good weeks notice!
I turn up this morning and it's still in the box and they have no recollection of me calling them
I got the £20 back on the Felt but I left them the other deposit and asked them to build it by next weekend. My line of thought being that if I do like it I will get the deposit back and order from somewhere else. Though thinking about it I may just go back later today, get my £20 back and have nothing more to do with them.
I was well excited about trying the Bianchi