Has anyone had as many problems as we are having with FDX lately ?
We have placed 3 orders with them with no issues and now we are having one heck of a time getting them to return any messages sent through FB. Texts. Emails. Their portal on their website
The size info on their website is WAY off and they admit they are having supplier issues, so they said to return it. They’d pay postage and send out the correct size. Have sent it back and now they have gone “radio silent”. No response as to whether they received it. have sent back the correct size. Nothing. And looking at the comments on their FB page we arent the only ones going through this either. Their phone has been busy for 2 days and I am, up well over 70+ calls to try and reach them
And now doing a google search on their actual physical address leaves me with a REALLY uneasy feeling as they appear to be operating out of a car repair shop as their place of business! 1a Montague Rd, E11 3EU
Any feedback would be very much appreciated - thanks very much