Specialized Vita range is worth a look - ladies specific and quite sporty.
In fact, we have a Vita Comp 08 for sale in a small size :-) Suits lady height 5'0" to 5'3"
http://www.evanscycles.com/products/specialized/vita-comp-2008-womens-hybrid-bike-ec001408
Less than 200 dry miles. And bought in Lincoln from Arrow Cycles at North Hykeham in April 08.
Opposite to you - I thought I'd never get her on drops but she insisted she wanted a bike with drops after we'd bought this one! She's now got a Spec Ruby Comp and loving it.
PM me if you are interested in having a look. I can bring it back up to Lincoln at the weekend.