Free Service

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Cooser

New Member
How important is it to get a new bike back to the shop for it's first free service? This was supposed to be done at six weeks, but what with one thing and another I haven't had it done. Now it's more like 3 months.

Thanks
Cooser
 

gbb

Squire
Location
Peterborough
I seem to remember your warranty could be affected if you dont take it back cooser...not sure tho.
Important otherwise ?...they'll check for gear cable stretch, which is common when new, and adjust accordingly. I guess the rest is just making sure everythings secure and correct.
 

Fab Foodie

hanging-on in quiet desperation ...
Location
Kirton, Devon.
It's not the end of the world, but it is an opportunity to get any cable stretch in the gear and brake cable tweaked, a bit of lube, maybe headset adjustment etc as required sorted for nowt. Usually tuning the indexed gear system is the most useful part.
 
It has not a thing to do with the warranty it is just to make shore the bike is still safe I do not think there is a bike shop in the land that knows if a bike that is a year old has had its first service? When I worked in one of the bike shops in York I told every one that was buying a bike to bring it back in 2 to 4 months all depending on how much it is ridden. But if they are having any problems over the next year just pop it in and we will try and have a look.


But it is some thing you should do
 

parklaneyido

New Member
I took mine back for it first free service at my local Evans a few weeks ago, and I'm glad I did. The gears were slipping, brakes were poor. They are common things that go wrong in the first few weeks, due to the cables being stretched. The bike is now running smoothly- better that when I got it in fact!
 

JamesM

Senior Member
Location
West Yorks
I spoke to my LBS and they said it would be fine to leave it until after Christmas if I want. I've had my bike about 6 weeks and they recommended about 6 weeks for the free service.
 

tyred

Squire
Location
Ireland
If it's free, you may as well take it back for the service.
 

jimboalee

New Member
Location
Solihull
If you read the small print, you might find that there only a limited number of parts that are covered by the 'warranty'.

The frame is the important one. Serious mechanical breakages due to manufacturing defect is second.

Most other stuff is 'usual wear and tear'.

If you have a GOOD LBS, you should be able to take the bike in and tell them something is wrong and they'll fix it for nothing, or give you instructions on how to fix it yourself.

Taking a bike in for regular service detracts from the important life-stage of learning to fix it yourself.
Without knowledge of repair work, you will be stranded on the roadside if something goes wrong.

Unlike motorists and the AA, cyclists don't have a BA - Bicycle Association, to come to our help.

My suggestion is to go to the LBS and ask how to service the bike yourself. They will appreciate your enthusiasm - if they are not Halfords.
 

jimboalee

New Member
Location
Solihull
Mind you. I've been riding round Solihull for forty years, and if I walk into my LBS asking for help, they know its going to be something pretty damned serious.

There will come a time in your cycling life when you walk into your LBS and they ask YOU your opinion of a problem. In thirty years maybe.
 

beancounter

Well-Known Member
Location
South Beds
jimboalee said:
Mind you. I've been riding round Solihull for forty years, and if I walk into my LBS asking for help, they know its going to be something pretty damned serious.

There will come a time in your cycling life when you walk into your LBS and they ask YOU your opinion of a problem. In thirty years maybe.

Which is your LBS jimboalee?

I read elsewhere you used to go to Neil Gascoigne in Coleshill, so did I as I used to live there.

Anywhere else?

bc
 

merlinmagic

New Member
Location
Cheshire
My first service was Friday. Although got told off by the mechanic for not keeping it cleaner the bike is 100% better.

It's like having a new bike. Definitely recommend it.
 

nickb

Guru
Location
Cardiff
Give a man a fish.....

In my opinion, everyone that owns a bicycle should know how to do basic maintenance. There's not much that any person with a few inexpensive tools can't do to keep their bike in good, safe working order.

Once you know how to replace tyres & fix punctures, tune your brakes & gears it's easy to move on to checking the drivetrain and replacing worn parts, replacing brake & gear cables etc. I was 8 years old when my dad taught be how to rebuild a bottom bracket; it's not difficult.

There are any number of tutorials online that will show you how to do this stuff.

I've never taken a bike out of a shop that I couldn't do something to in order to make it ride better.
 
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