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Good service

Discussion in 'Bikes and Buying Advice - What Bike?' started by wafflycat, 13 Sep 2007.

  1. wafflycat

    wafflycat New Member

    Location:
    middle of Norfolk
    The offspring, having come off his bike *again* needs a new skinsuit (amongst other things).

    He's wittered & wittered about it but done nothing. He has a time trial on Saturday.

    So I rang ProBikeKit yesterday and asked if it was possible to to have one of their PBK/Nalini skinsuits delivered today. "Something urgent?" I was asked. So I said yes.

    Woman on phone most helpful. "I'll go & pack it myself now and send it guaranteed to get to you tomorrow."

    She has done as she promised.

    Skinsuit arrived a little while ago. It's very good quality for the price as it turns out. Not only that, but she's written a 'good luck' note on the invoice and put in a couple of drinks bottles too. Nice touch, and made the offspring smile above his road rash & swollen left hip (which balances up the road rash & swollen right hip from his May crash...).

    So I'll be using PBK again.
     
  2. Elmer Fudd

    Elmer Fudd Miserable Old Bar Steward

    That is good, good to know there are decent companies out their, I've noted there name down, hope his road rash heals soon
     
  3. domtyler

    domtyler Über Member

    Her boss will read this and she will be sacked for giving away free merchandise.
     
  4. OP
    OP
    wafflycat

    wafflycat New Member

    Location:
    middle of Norfolk
    I doubt it, as being a successful business, they no doubt value having a good repuation being broadcast to cyclists. :smile: