BigonaBianchi
Yes I can, Yes I am, Yes I did...Repeat.
- Location
- Iskele TRNC & Mordor UK
http://www.hedcamz.com/
I’d like to totally recommend anybody wanting to buy a Helmet camera to consider buying it from Hedcamz. I don’t work for or have any vested interest in the company, Im just a happy customer.
Why?
I bought a 1 generation bullet type hedcam and it was just what I wanted on the bike, but this model didn’t have a time date stamp option. I asked about the option and expected to simply be upsold to th emor eexpensive cameras which I cannot afford. Hedcamz however didn’t try to upsell me anything. They went out of their way to send me new firmware upgrades for my camera and worked with me to get the time date updated in my camera. This unfortunately didn’t work, no matter how many times I followed the e mail guidance. Hedcams then had me send the camera in to them, however they also could not fix it. SO they gave me a new camera with the time date update totally free of charge without me even asking.
I now have a great little bullet hedcam which records not only the footage but the time and date of any incidents when I am riding so it can go directly to the police if necessary and they have the evidence they need.
In todays couldn’t care less about customer service corporate world Hedcamz have demonstrated 100% that they value their customer, listen to their customer and will do all they can to help their customer.
I think that’s worth telling all my mates about.
I’d like to totally recommend anybody wanting to buy a Helmet camera to consider buying it from Hedcamz. I don’t work for or have any vested interest in the company, Im just a happy customer.
Why?
I bought a 1 generation bullet type hedcam and it was just what I wanted on the bike, but this model didn’t have a time date stamp option. I asked about the option and expected to simply be upsold to th emor eexpensive cameras which I cannot afford. Hedcamz however didn’t try to upsell me anything. They went out of their way to send me new firmware upgrades for my camera and worked with me to get the time date updated in my camera. This unfortunately didn’t work, no matter how many times I followed the e mail guidance. Hedcams then had me send the camera in to them, however they also could not fix it. SO they gave me a new camera with the time date update totally free of charge without me even asking.
I now have a great little bullet hedcam which records not only the footage but the time and date of any incidents when I am riding so it can go directly to the police if necessary and they have the evidence they need.
In todays couldn’t care less about customer service corporate world Hedcamz have demonstrated 100% that they value their customer, listen to their customer and will do all they can to help their customer.
I think that’s worth telling all my mates about.
