Hit by a double whammy today...

[TonyEnjoyD]

Got home at 4:30 and a text from my wife, my boys at their grandmas and wife taken daughter (8) to hairdressers. She wanted long hair cut to almost a bob.
I got a call from my wife at 6.00, my daughter had had her hair washed, the hairdresser was mid cut, and in came the bailiffs!!! - Less than 5-min later they were out looking for another salon to finish her hair.

I eventually with a bit of web searching found a hairdressers in Newcastle open until 8:00 and on a walk-in basis so my wife picked me up and I dropped them in the city.
Eventually my daughter was in the chair, no wash or anything needed and a child (8 or under) charged from £9.95.
28 minutes later, hair done, and a bill of £30.95 - 200% more than advertised.
An uplift would be expected, but £21 more than advertised is a total rip-off.

These people should be shot for extreme extortion. Nothing but a bunch if bandits.

 

[RedRider]

Cost £21. Fun to be had re-telling the story over the years...invaluable.

 

[tony111]

Cost £21. Fun to be had re-telling the story over the years...invaluable.

Your right, he'll get some mileage out of that.

 

[TonyEnjoyD]

Maybe it's an age thing, but you guys lost me there!

 

[Mr Haematocrit]

Cost £21. Fun to be had re-telling the story over the years...invaluable.

Cost was £30.95
The complaint was that the shop advertised a hair cut was charged from £9.95. and the OP was charged £21 more than that

 

[Saluki]

You paid the extra What would the hairdressers have done? Stuck the hair back on?
I would have paid the advertised price and not a penny more, but then I am a bolshy cow.

 

[Andy_R]

The important wording is "from £9.95"..This means they can charge what they want upwards of £9.95 unless you work it out with them first (a bit like taxis at a foreign airport)

 

[Cubist]

You're forgetting that the £9.95 is a starting price for a kids cut. That would be for clean straight, uncomplicated hair booked in a advance where they can get a junior stylist to do it. To mend a ruined/abandoned bob for someone would take considerably more time and effort. Given how important it was to get the job right, and accepting it was an experienced member of the team doing it as an emergency measure at the drop of a hat I would say you got away lightly. Do that much further south and they'd still be bending you over for it now.

 

[vernon]

Got home at 4:30 and a text from my wife, my boys at their grandmas and wife taken daughter (8) to hairdressers. She wanted long hair cut to almost a bob.
I got a call from my wife at 6.00, my daughter had had her hair washed, the hairdresser was mid cut, and in came the bailiffs!!! - Less than 5-min later they were out looking for another salon to finish her hair.

I eventually with a bit of web searching found a hairdressers in Newcastle open until 8:00 and on a walk-in basis so my wife picked me up and I dropped them in the city.
Eventually my daughter was in the chair, no wash or anything needed and a child (8 or under) charged from £9.95.
28 minutes later, hair done, and a bill of £30.95 - 200% more than advertised.
An uplift would be expected, but £21 more than advertised is a total rip-off.

These people should be shot for extreme extortion. Nothing but a bunch if bandits.

You should have brought her down to me. I cut on demand.

I cut a perfect bob. My wife has not been to a salon for five or six years. Her friends compliment her on her hair and are gob smacked when she reveals that my alter ego, Fernandez, is responsible for her tonsorial elegance.

I don't charge but it might have cost you a tad more than £30.95 in petrol to get to me.

 

[biggs682]

sue our mobile hair dresser would have been cheaper

 

[asterix]

sue our mobile hair dresser would have been cheaper

Legal action would be a bit extreme, don't you think?

 

[TonyEnjoyD]

Emailed complaint/feedback into head office, area manager rang me today, got details, she had already checked and the Max charge should have been £18.
Wife is going back tomorrow and they are refunding the difference.
A bonus is that it is 200metres from Start Cycles so a wee toddle in there for me.

@Cubist, we don't mind paying a fair price and getting value for money.
The area manager asked me why their stylist had washed my daughters hair again, as well as adding a totally unnecessary treatment, and that she would make sure the staff at that outlet were not inflating customer prices and charging to the advertised price lists.

 

[screenman]

Takes the wife longer to find my hair than it takes her to cut it.

 

[Cubist]

Emailed complaint/feedback into head office, area manager rang me today, got details, she had already checked and the Max charge should have been £18.
Wife is going back tomorrow and they are refunding the difference.
A bonus is that it is 200metres from Start Cycles so a wee toddle in there for me.

@Cubist, we don't mind paying a fair price and getting value for money.
The area manager asked me why their stylist had washed my daughters hair again, as well as adding a totally unnecessary treatment, and that she would make sure the staff at that outlet were not inflating customer prices and charging to the advertised price lists.

result

 

[Saluki]

Emailed complaint/feedback into head office, area manager rang me today, got details, she had already checked and the Max charge should have been £18.
Wife is going back tomorrow and they are refunding the difference.
A bonus is that it is 200metres from Start Cycles so a wee toddle in there for me.

@Cubist, we don't mind paying a fair price and getting value for money.
The area manager asked me why their stylist had washed my daughters hair again, as well as adding a totally unnecessary treatment, and that she would make sure the staff at that outlet were not inflating customer prices and charging to the advertised price lists.

Good result.
I didn't notice the word 'from' in your original post. Still.....
Sorting out a half done haircut is not rocket science. I trained as a hairdresser way back when I was a kid (Grooming from 8am to 12.30pm then hairdressing from 1pm to 6pm as neither could afford a full timer) have sorted out a few botched cuts in my time, both human and canine.
£18 for a full cut sounds much more like it.