I would say we get more medium rare orders than anything else at work. Blue is a lot less popular than 10 years ago..maybe only 1 every couple of months, Well done is also dying out.
We hardly ever get steaks sent back and if we do its almost always that we have slightly under cooked them to the customers liking, and then they are mostly ordered medium, when what they actually wanted was medium well. I think medium should still be pink in the middle....but there's always that 'customer is always right' thing. Only takes a second or two extra on the grill and everyone is happy.
Its a huge problem for us if we over cook a steak as there's nothing much you can do about it other than start again, which is a pain for us and more importantly takes ages so the customer is sat empty plated while the rest of the table eats (and apparently it costs the boss money...but we don't worry about that)
On big tables where we might have 20+ steaks ordered, all cooked differently we have been known to put a couple of extra on the grill cooked to medium rare so we can substitute any mix ups...more often than not its where someone on the table forgets what they order and start tucking into someone else's meal. You might wonder what happens to the surplus delicious medium rare steaks......
We hardly ever get steaks sent back and if we do its almost always that we have slightly under cooked them to the customers liking, and then they are mostly ordered medium, when what they actually wanted was medium well. I think medium should still be pink in the middle....but there's always that 'customer is always right' thing. Only takes a second or two extra on the grill and everyone is happy.
Its a huge problem for us if we over cook a steak as there's nothing much you can do about it other than start again, which is a pain for us and more importantly takes ages so the customer is sat empty plated while the rest of the table eats (and apparently it costs the boss money...but we don't worry about that)
On big tables where we might have 20+ steaks ordered, all cooked differently we have been known to put a couple of extra on the grill cooked to medium rare so we can substitute any mix ups...more often than not its where someone on the table forgets what they order and start tucking into someone else's meal. You might wonder what happens to the surplus delicious medium rare steaks......
