My back wheel was stolen and my insurance company, who I suppose should remain nameless, took 3 months to tell me to bugger off!
I secured the frame with a good Abus lock and a Kryptonite flex to help secure the wheels. The thief had cut through the flex - which is fairly easy to do I suppose - and stole the wheel. My insurance company said, and it is in the small print, that the flex is not on their approved list of locks. They refused the claim completedly. Fair enough I suppose but to take 3 months to tell me that?