How sh*te does BT's service have to be before I can...

Page may contain affiliate links. Please see terms for details.
U

User6179

Guest
I have asked to be transferred to a centre where English wasn't the second language. Didn't sit too well with them, but they were making no progress.

I,ve did that before also but more to do with me being scottish and them not understanding me rather than me not understanding them.
 

mark st1

Plastic Manc
Location
Leafy Berkshire
My Internet is always dro
 
OP
OP
bof

bof

Senior member. Oi! Less of the senior please
Location
The world
BT's link with GCHQ and the latter's monitoring of this site obviously did the business.

I got contacted by "off the page" Support early yesterday morning and had no less than two engineer visits yesterday where they found the problem and replaced cabling underneath the street outside. I now have full speed access and had a call by off the page's colleague tonight to check if all was OK and that I will contacted next week about compensation.

Someone asked why I am on BT. I took broadband when it first started up and my reasoning then that was better to deal with one lot rather than take another service that ran over BT wire and have to deal with the finger pointing. Why am I still on? Not many problems up to now, a btinternet email address that would be a PITA to give up and plain old inertia.
 

subaqua

What’s the point
Location
Leytonstone
do you have a number for the off the page support. my brother moved house and the "engineer" turned up on wednesday connected the new cable from the pole top to the property connected it all up said " give it ten mins and you will be on" . still no phone service let alone BB . there will be a world snickers shortage if he doesn't speak to somebody sensible soon
 
Top Bottom