John Lewis - Top peoples store

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marinyork

Resting in suspended Animation
Location
Logopolis
Actually I remember a Christmas on GM where I used to work where they refused to sell a customer a PS4 in stock at 10:45pm with plenty of time to get it out. Such is retail. I don't miss the culture. I also remember when I was a temp trying to find some bedding and a customer put in a complaint about the store manager and department manager for not lifting a finger.
 

Salad Dodger

Legendary Member
Location
Kent Coast
I used to work for a high street bank, after they introduced corporate uniforms for all staff.

Several times, I was browsing in John Lewis in my lunch hour, only to have customers accost me and try to get me to sell them things.

But my favourite experience in JL was the day I was in there, in my bank uniform, and was approached by a very expensively dressed but quite elderly littlle lady, who asked if a certain item was in stock. She had apparently been looking for a member of staff to help her for several minutes, without success. I explained that I did not work there, but was just browsing in my lunch hour. Whereupon, she bellowed, with a voice that Regimental Sergeant Major would have been proud of
"WILL SOMEBODY COME HERE AND HELP ME SPEND MY MONEY!"
 

threebikesmcginty

Corn Fed Hick...
Location
...on the slake
I bought my camera from John Lewis in my typical stealth mode stylee, the whole procedure takes about 3 minutes. Mind you I'll have done 3 weeks serious research on the right camera prior to that.

I've shopped in IKEA and it's only taken 15 minutes, most of that was waiting for the feckin till. You go in through the out door and straight to the aisles, cut out all that sheep herding through the store bollocks.
 
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MarkF

MarkF

Guru
Location
Yorkshire
I wouldn't make complaint because I wouldn't want any retail worker to get grief from above, they get enough from customers, but primarily because I can't be bothered. :smile: The price was as low as anywhere else AFAIK and I had to wait, it was the camera my daughter wanted.

It was more of an observation of how corporate practices make people behave in a bizarre manner and expect the customer to think it's normal.

The shop is excellent, I could spend hours just in the home lighting dept.
 

Cycleops

Legendary Member
Location
Accra, Ghana
I nearly went to work on security at Horrids when I left the Army, but after 2 tours of NI it seemed a bit dull to me.

I remember having a talk from the head of security and he told us that the group of people most likely to steal were its own staff! I do know that one guy who was in charge of purchasing for Al Fayed on his card went on quite a spending spree before he was caught.

There was a story I heard about a theft which was quite inventive. Might have been true.The theives came in at sale time with their own till, this was at a time when extra staff were engaged so you always saw people you'd never seen before, plus extra tills were set up so it didn't look suspicious. This was in the menswear dept which was always manic. At the end of the day they just took the cash and left.
 

Cycleops

Legendary Member
Location
Accra, Ghana
Knightsbrige SW1
 

GrumpyGregry

Here for rides.
I remember having a talk from the head of security and he told us that the group of people most likely to steal were its own staff! I do know that one guy who was in charge of purchasing for Al Fayed on his card went on quite a spending spree before he was caught.

There was a story I heard about a theft which was quite inventive. Might have been true.The theives came in at sale time with their own till, this was at a time when extra staff were engaged so you always saw people you'd never seen before, plus extra tills were set up so it didn't look suspicious. This was in the menswear dept which was always manic. At the end of the day they just took the cash and left.
#1 son advises similar happened in Selfridges when he worked there. Simply put a fake temp absconded with a fake till from one of the franchises.
 

jonny jeez

Legendary Member
I went to buy a coffee machine once in John Lewis.

The sales assistant showed me the model I wanted, asked if I needed the right coffee and offered me a deal in the hot milk frother that was sat next to it.

I bought both and left.

Took 10 minutes.

I guess John Lewis must be getting it right some time.
 

jonny jeez

Legendary Member
I'm calling urban myth. There are various versions of the Harrods Fake Till story doing the rounds - but they mainly seem to consist of people relating something that they've been told. Other stores are named as well.
I think they are all a variation of the famous car park story...which I believe was actually true.
 

Drago

Legendary Member
I dunno, a brick of four going across the shop floor would liven things up a bit :smile:

Shaun
Al Fayed was quite keen for ex squaddies not to bring their SLRs with them. Killjoy.

On an utterly unrelated, almost, point, a mate of mine was a Welsh Guardsman, and when he wasn't busy holding hands with the other guardsmen he was one of the coffin bearers doe Diana. He ended up working for Fayed afterwards.
 
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