figbat
Slippery scientist
- Location
- South Oxfordshire, UK
Our Eufy Robovac failed recently. It was going around in circles and then issuing an error message about the front bumper sensor. The advice in the Help section of the app was to give the bar a few taps and try again, but this didn’t work.
However a bit of further investigation found that Eufy have a video on their website on how to change the sensor bar, and that a new one is only £13. So in I went, getting pretty deep into the guts of the device, with circuit boards and connectors being removed but after about 20 minutes of surgery it is all working again! Kudos to Eufy for proving a cost-effective and accessible way of DIY support.
However a bit of further investigation found that Eufy have a video on their website on how to change the sensor bar, and that a new one is only £13. So in I went, getting pretty deep into the guts of the device, with circuit boards and connectors being removed but after about 20 minutes of surgery it is all working again! Kudos to Eufy for proving a cost-effective and accessible way of DIY support.