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Married to Night Train
- Location
- Salford, UK
Coming back up from my Mum's this morning, changed trains at Sheffield, got on a Cross Country service to York. Now Cross Country (and Virgin before them) have this really annoying seat reservation system. Instead of a quickly visible and readable paper ticket in the top of the seat, they have a scrolling LCD above the seat, which either says "This seat is not reserved" or "This seat is reserved between York and Winchester" or sometimes "This seat is available until Doncaster" (obviously, the stations vary). The result is that when people get on, they have to a) notice that that's where the information is, and
stand and watch it scroll through the message - depending on 'where' you come in to the message, this can take a few seconds. People with reseved seats can usually just locate them and sit down (assuming someone else isn't in it) but those looking for a free seat who don't have a reservation often have to stand for some time looking at the screens and finding out if seats are free. And while they do this, no one can get past etc etc. At busy times, it's chaotic. It really is a triumph of technology over practicality...
Anyway. I get on this train and find that their reservation system is not working anyway (I was on an open ticket, so needed to find a free seat, not a specific reserved one). Normally when this happens, either the little screens are all blank, or they all say "This seat is not reserved". However, today they had gone up a gear. All the screens said (my italics) "This seat might be reserved, please check your ticket for details".
What F*@!*!! good is that! If I have a reservation, I know where I should be. If I don't, how is my ticket going to tell me if the seat is free or not!
I was so amazed, I took a photo...
View attachment 3066
What next, "The next train at platform 2 might be the 10.15 to Edinburgh...."?


Anyway. I get on this train and find that their reservation system is not working anyway (I was on an open ticket, so needed to find a free seat, not a specific reserved one). Normally when this happens, either the little screens are all blank, or they all say "This seat is not reserved". However, today they had gone up a gear. All the screens said (my italics) "This seat might be reserved, please check your ticket for details".
What F*@!*!! good is that! If I have a reservation, I know where I should be. If I don't, how is my ticket going to tell me if the seat is free or not!
I was so amazed, I took a photo...
View attachment 3066
What next, "The next train at platform 2 might be the 10.15 to Edinburgh...."?
