Hope not. There is more....
We've been loaned an Indonesian Gamalan (think large oriental set of musical instruments - gongs, xylophone type stuff). It's big, fills a room. Well this wasn't communicated to the folk in the mail van - down they went to collect it to find it was literally truck loads, two sets of instruments (we didn't know that). So then started the hunt for a hire van and bodies. Over ten loads later, and a completely filled music room and store. How the hell are we are going to use it as no-one actually knows how to put it together, so there is training needed. Oh and tuning should be done by Indonesian Monks (I'll grab one off the street then).