I am very fond of the NHS and A&E departments. They have excellent staff, mostly.
I did have an issue with a nurse who told me off for coming in with a 'tiny cut' when it was a dog bite straight through my hand. She sent me away and I didn't go but found a doctor and explained, to the very busy chap, about my tiny cut. He took one look at it and sent me back to my cubicle and called another doc down and 2 hours later, I was under the knife having a nicked tendon fixed. Thanks to that doc I have a mostly functioning hand. I knew that it wasn't a tiny cut, on account of being there when that Malamute bit straight through my hand and out the other side.
I used to ride horses for a living, when younger, so have seen my fair share of casualty units and I've found them to be overworked due to numpties with sore throats and colds who can't be bothered to ring their GP. But the triage nurse seems to deal with them very efficiently.
Hubster is on dialysis, 3 times a week and he has just been diagnosed with Rheumatoid Arthritis and some heart issues. One of the dialysis nurses noticed he was having problems with his hands and that he seemed breathless when he walks. Unlike my pals in America, we did not have to pay for this diagnosis and unlike someone I know in America, is unlikely to die because he can't afford the treatment.
People knock the NHS but it's doing the best it can with a government who seem hell bent on running it into the ground so they can sell it off to their mates. Sure, you might have to wait for an op but the people within the NHS are working away and are utterly brilliant, dedicated people. Bad apples get everywhere but they are not the norm.