Ah their own figures, taken from when they do unannounced inspections. These were normally quietly announced, so more staff could come in to clean and tidy while the patiants were still getting looked after by the shift of the time. So masking the fact that they were understaffed. I guess the ones that underachieved these secret but well announced visits just didnt have the staff anyway.
I do say so, I was there. And yes there are lazy staff who shouldnt be there, I actually agree with what you say, but why the sarcasm?
Visitors are supposed to use the hand rub to help stop infection, but the main problems are cloths and feet in my opinion. Sitting on bus/taxi/car seats and walking over dog poo/wee/sick ect even looking clear on paths, still puts germs on to backsides and soles of shoes. they need a mat to walk over to kill germs on shoes, and a solution to the problem of cloths touching patients too. This is why nurses are not supposed to wear uniforms outside, but lots still do.